It takes time to get a web site right, and I guess we still have some work to do. Adding VAT is a pain, the shopping cart software was supposed to do it automatically but ...
it will now be a huge job going back over every item and adding 21% (there would also be the added problem of reviewing/changing prices at budget time as well).
As for the P&P. This is a difficult one to get right and I am open to suggestions! The original setting meant that I lost of every transaction
and the latest one penalised the customer. Now I am trying to get something reasonable and I was thinking of a ?10 handling fee with the option of adding additional postage if it went over ?5 (say).
Oliver - PilotShop.ie